At Reesthetics Beauty we are committed to providing you with the best experience possible. To ensure a smooth visit for all clients, we kindly ask that you review our policies before your appointment. These guidelines help us maintain a high level of service, respect everyone’s time and create a stress-free environment. Thank you for your understanding and cooperation!
Booking Fee:
At Reesthetics Beauty Lounge we pride ourselves in our work and expect to provide the best services to each client. All clients are required to pay a booking fee to secure their appointment. The booking fee will be deducted from the final balance after the service has been performed. If the client chooses to No Show or Cancels/Reschedules the appointment outside of our Cancellation Policy, this booking fee will not be returned and a new booking fee will be charged if the client decides to book another service.
Cancellations:
At Reesthetics Beauty Lounge we ask clients cancel or reschedule 48 hours before their scheduled appointment. If the client cancels or reschedules the appointment after the 48 hour time frame, said client will be charged the full remaining balance and will lose their booking fee. All charges will be made immediately, no exceptions.
Refund Policy:
At Reesthetics Beauty Lounge all sales are final. Due to the nature of our products and services, we do not accept returns or issue refunds. We encourage you to review all product information carefully before making a purchase. If you receive a defective or damaged item, please contact us within 5 days of delivery so we can make it right.
Late Fee:
At Reesthetics Beauty Lounge we value everyones time. Since we run off appointment only, we have a 10 minute grace period in place. This allows us to provide the best service possible to all clients. If a client is more than 10 minutes late, the client will be charged a $20 late fee, in addition to their remaining balance. If we can no longer accommodate the appointment after the grace period, the client will be charged the remaining balance for the appointment and will lose their booking fee.
Shipping Policy:
Please allow 7-10 business days to receive your order. Orders are processed and shipped in the order they are received, excluding holidays & weekends. Once your order has shipped, you will receive a confirmation email with tracking information.
Please ensure your shipping information is accurate at checkout. Reesthetics Beauty Lounge is not responsible for delays or issues caused by incorrect address or carrier delays.
Please ensure your shipping information is accurate at checkout. Reesthetics Beauty Lounge is not responsible for delays or issues caused by incorrect address or carrier delays.
Memberships/Packages:
Memberships/Packages must be used by the specified time frame. Any unused appointments will not be refunded. Memberships/Packages are final sale, no refunds will be issued.